Medication Errors: Collecting, Assessing and Reporting2019-04-29T09:14:59+00:00

Project Description

Medication Errors: Collecting, Assessing and Reporting

Course overview

Venue: Novotel London West Hotel, Hammersmith, London

Date: 10 Jul – 11 Jul 2019

Our Medication Errors course is an interactive course designed to provide you with the necessary skills and knowledge required to collect, assess and report medication error and discriminate from other special situation information in line with the recommendations from the European Medicines Agency.

During this pharmacovigilance course you will have the opportunity to exchange experience on the new good practice guides on medication errors, increase your awareness of the requirements and discuss operational aspects of the implementation of the guidance.

Practical coaching takes place in small groups where delegates have the opportunity to discuss individual cases, risk management strategies and receive feedback from expert tutors.

*Please note that the course dates and programme may be subject to change.

 Our courses are recognised by PharmaTrain.

Who should attend?

This course is aimed at:

  •  Pharmaceutical industry personnel from areas including pharmacovigilance, clinical research, medical affairs, medical writing, regulatory affairs and medical information
  • Staff from regulatory authorities

Aims of course

  • To enable delegates to understand and implement the requirements from the good practice guides on medication errors published by the European regulatory network in 2015

Learning Outcomes

On successful completion of this course delegates should be able to:

  • Understand the requirements from the EMA Good Practice Guides on medication error
  • Define a strategy to implement the requirements
  • Assess and analyse medication error reports obtained from multiple sources
  • Define risk management strategies tailored to medication errors

Key Topics

Programmed features:

  • Assessment of medication error reports and MedDRA coding
  • Practical aspects of implementation in Global, Affiliate, Medical Information and Product Quality teams
  • Medication error signal detection and data presentation in PBRERs
  • Risk management strategies tailored to medication errors


Cost Per Delegate:

£775 + VAT Academic

(Academic Units, Public Sector Organisations, Registered Charities)


£1190 + VAT Standard

(Standard Registration)

Download Course Programme

Click here to download the programme


Booking options



“I liked the many examples and exercises we did throughout the training as it opened it up for discussions and knowledge sharing.”

Medication Errors Delegate 2018

“Good speakers and enjoyed the practical sessions.”

Medication Errors Delegate 2018

“Informative and interesting course.”

Medication Errors Delegate 2017

“Clear presentations with concrete cases. Good exchange of perspectives between participants. Interesting discussion.”

Medication Errors Delegate 2017

“A lot of good case studies, clear course materials, variety of topics covered; productive environment. I really enjoyed it!”

Medication Errors Delegate 2017

Course Leader

Maria Diedrick – PV Process Development Leader

Maria joined the Scientific Enablement and Processes Team at Roche as a Process Development Leader for case handling in 2015.

Maria has over 18 years’ experience in pharmacovigilance and strong expertise in case handling process ownership, the ongoing delivery of key areas of business outsourcing and regulatory inspections.

A native of Venezuela, Maria moved to the UK after completing her Law degree and started her career in Drug Safety at AstraZeneca.  Maria also completed a post-graduate Certificate in Pharmacovigilance from Hertfordshire University in 2009.

Maria started her career in the AstraZeneca case handling operations team.  She also worked as Patient Safety Scientist in the Surveillance teams where she supported the Safety Management Teams, contributed to health authority responses, risk management plans and submission preparation activities.

In her latest position as the Global Process Owner for case handling and Safety Outsourcing Lead at AstraZeneca, Maria was responsible for the design, maintenance/improvement of global processes and the primary interface lead for various compliance-critical safety processes outsourced to external vendors. As a member of the Patient Safety Governance team, Maria lead and participated in overall process governance and stakeholder management activities, by providing subject matter expertise to influence and implement governance decisions.  Maria also represented the company at many pharmacovigilance regulatory inspections around the world.

Contact Info

Drug Safety Research Unit Bursledon Hall, Blundell Lane, Southampton, SO31 1AA, U.K.

Phone: +44 (0)23 80 40 86 00

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